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Frequently Ask Questions

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FAQ

Tickets cannot be refunded or rescheduled once purchased as your space on the tour has been guaranteed. We cannot provide partial refunds for no shows, late arrivals or partial attendance resulting in missed tastings.

We do not provide a waiting list. If a date and time is sold out, there is always a chance that we will add an additional tour on that day. Please email us at info@glutenfreeflorence.com and let us know what dates you require.

The tours are held rain or shine. Please dress for the day’s weather conditions. We consider an umbrella a prudent fashion accessory.



Tips ARE NOT included in the cost of the ticket and are greatly appreciated generically is from 10% to 20%

Please let your tour host know if you or anyone in your group has dietary restrictions (e.g. vegetarian, diabetic, gluten-free (of course), nut allergy, etc.) when you book your tour or activity. We can accommodate your request with appropriate substitutions.

Yes, bathrooms are available.

Yes, we only offer tours in English at this time. Please email us if you would like to make arrangements for your own interpreter to join the tour.

Yes, private GF FOOD TOURS are available. Please email us at info@glutenfreeflorence.com to inquire about a private tour..

es, we have had great success with these. Sent us an email info@glutenfreeflorence.com to determine what is best for your group

Sorry, pets are not allowed on the tour.

You may want to bring water on the tour. There are places to purchase water if needed.

We do not offer discounts for children, seniors or military at this time.